Terms & Conditions

The sendmola.com website and service ("Mola", "we", "us") are operated by SendMola LTD, a company registered in Saint Lucia. You can contact us at support@sendmola.com.

By creating an account or using the service you accept these Terms. If you do not agree with them, do not use the service.

Mola lets you fund an account balance with supported stablecoins (currently USDC and USDT on the Base network) and instruct transfers that are delivered as Mozambican meticais (MZN) to Vodacom M-Pesa mobile wallets in Mozambique.

The exchange rate applied to a transfer is the live USD/MZN FX rate plus the bonus displayed at the time you confirm, and it is locked at confirmation. We charge no transfer fees. Transfers are subject to the minimum amount displayed in the app (currently $100).

You must be at least 18 years old and legally able to enter into contracts. You agree to provide accurate, current information when registering and to keep your credentials confidential. You are responsible for all activity under your account. We may require identity verification before providing or continuing to provide the service.

Deposits must be sent only in the supported tokens and on the supported network shown on your deposit page. Cryptocurrency transactions are irreversible: funds sent in unsupported tokens or on unsupported networks cannot be recovered and are not our responsibility. Deposits are credited to your balance after network confirmation.

When you confirm a transfer, the corresponding amount is deducted from your balance and the transfer is queued for delivery to the recipient M-Pesa wallet you specified. You are responsible for the accuracy of recipient details; transfers delivered to the number you provided are deemed correctly delivered. Delivery normally completes the same working day. We will email you the M-Pesa confirmation code when the transfer is delivered.

If a transfer cannot be delivered, we will refund the full amount to your Mola balance at the locked rate.

You may not use the service for any unlawful purpose, including money laundering, financing of terrorism, fraud, or evasion of sanctions. You may not use the service on behalf of another person without our consent. We may refuse, suspend, or reverse transactions and suspend or close accounts where we suspect unlawful activity, and we may report activity to competent authorities.

Account balances are denominated in USD and backed by stablecoin deposits. Stablecoins carry their own risks, including issuer and de-pegging risk. Exchange rates move continuously; the rate applicable to a transfer is only fixed once you confirm it. The service is not a bank account and balances are not covered by any deposit insurance scheme.

We provide the service with reasonable skill and care. To the maximum extent permitted by law, our aggregate liability to you in connection with the service is limited to the total amount of the transaction(s) giving rise to the claim. We are not liable for losses caused by events outside our reasonable control, including failures of blockchain networks, mobile money providers, or your own errors in recipient details.

We may update these Terms from time to time. Material changes will be announced on the website or by email, and continued use of the service after a change takes effect constitutes acceptance. You may close your account at any time by contacting support; outstanding transfers will be completed or refunded to you first.

These Terms are governed by the laws of Saint Lucia. Any dispute that cannot be resolved with our support team first shall be subject to the jurisdiction of the courts of Saint Lucia.

Questions about these Terms? Email support@sendmola.com.